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General Practice Certification

Application APP-2026-0142
85%
Complete
✓ Environment & Facility Design (5/5) ✓ Patient Handling (4/4) ✓ Staff Training (3/3) ⚠ Client Communication (2/3) ⚠ Medical Protocols (3/5)
✓
Separate waiting areas for dogs and cats to minimize stress and inter-species anxiety
Complete
📎 waiting-area-photos.pdf
✓
Non-slip flooring throughout examination and treatment areas
Complete
📎 flooring-specs.pdf
✓
Pheromone diffusers (Adaptil/Feliway) installed in waiting and exam areas
Complete
📎 pheromone-placement-map.jpg
✓
Appropriate lighting levels with dimmable options in examination rooms
Complete
📎 lighting-controls.jpg
✓
Sound management measures to reduce noise levels in clinical areas
Complete
📎 sound-assessment-report.pdf
✓
Low-stress handling techniques used as standard practice for all patients
Complete
📎 handling-protocols.pdf
✓
Minimal restraint policy documented and followed by all clinical staff
Complete
📎 minimal-restraint-policy.pdf
✓
FAS (Fear, Anxiety, Stress) scoring documented for every patient visit
Complete
📎 fas-scoring-samples.pdf
✓
Pre-visit sedation/anxiolytic protocols available and communicated to clients
Complete
📎 previsit-protocols.pdf
✓
All veterinary staff hold current Fear Free individual certification
Complete
📎 staff-certifications.pdf
✓
Ongoing continuing education in Fear Free methodologies (minimum annual requirement)
Complete
📎 ce-tracking-report.pdf
✓
New hire onboarding includes Fear Free orientation and competency assessment
Complete
📎 onboarding-checklist.pdf
✓
Pre-visit instructions provided to clients including Fear Free preparation tips
Complete
📎 previsit-instructions.pdf
✓
Post-visit follow-up communication includes FAS score discussion and recommendations
Complete
📎 followup-template.pdf
⚠
Client intake forms include emotional wellbeing and behavioral history questions
Correction Requested
📎 intake-form-v1.pdf
Reviewer Feedback
Please provide updated client intake form template that includes specific questions about the pet's emotional wellbeing history, known triggers, and previous veterinary visit experiences. The current form only covers basic behavioral history.
✓
Pain management protocols that include multimodal approaches and pre-emptive analgesia
Complete
📎 pain-mgmt-protocols.pdf
✓
Sedation and anxiolytic protocols tailored to individual patient FAS scores
Complete
📎 sedation-protocols.pdf
✓
Gentle handling techniques documented for blood draws, injections, and examinations
Complete
📎 gentle-handling-sops.pdf
4
Emergency and critical care protocols that incorporate Fear Free principles where patient condition allows
Incomplete
5
Hospice and end-of-life protocols that prioritize emotional wellbeing of both patient and client
Incomplete
Fear Free - Self-Assessment
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